How did you start at COPS?
I was referred to COPS by a good friend, at the time they were a dispatcher. I was a student and high school football coach at the time.
What did you like most about being a dispatcher? Operations Manager? VP of Operations?
As a dispatcher, I really liked helping to protect people and making their day better in what could be a stressful situation. I took pride in giving someone excellent service, and I it always made my day knowing when they acknowledged I helped them.
As Operations Manager of the Texas site, I liked the challenge of growing our team! It’s been a tremendous experience, watching our people grow personally and professionally is one of most gratifying experiences I’ve ever had.
As VP of Operations, I look forward to working closely with all of our site managers and their staff to realize their potential within our company.
What has been the most challenging during each position?
What have you learned as you’ve grown with the company?
Were you surprised to receive the promotion?
How have you changed since you first started working at COPS?
What advice would you give someone who is interested in making a career with us?
Have you made any mistakes? What did you learn from it?
If you had to pick one character trait that helped make you successful, what would it be?
