Our Team

Our management team has decades of experience providing professional monitoring, has performed thousands of line swings, and has a clear understanding of what it means to support alarm dealers of all sizes. As the “Best in Class” monitoring provider, COPS talented leadership is among the industry’s very best.

You can reach our team by calling 800-367-2677, or by visiting the contact page.

Executive Team

Jim McMullen
President & COO

Dan Barbera
Chief Financial Officer

Donavan Maden, Executive Vice President, COPS Monitoring

Don Maden
Executive Vice President

Heather Peterson
Executive Vice President

Billing & Finance

Nicole Black, Assistant VP of Finance. COPS Monitoring

Nicole Black
Assistant VP of Finance

Michele Beckett, Director of Financial Reporting, COPS Monitoring

Michele Beckett
Director of Financial Reporting

Sales & Marketing

David Smith
VP of Marketing
& Business Development

Joe Goodman, Director of Sales, COPS Monitoring

Joe Goodman
Director of Sales

Bart Weiner
Senior Account Executive

Kevin Kremposky
Account Executive

Richard Nutting
Account Executive

Kendrick Johnson
Account Executive

Kristen Tierno, Executive Assistant. COPS Monitoring

Kristen Tierno
Executive Assistant

Melissa Guenther
Administrative / Sales Specialist

Joyce Hausler
Sales Support


Kara Pickell
Vice President of Operations

Samantha Scrivana
New Jersey
Operations Manager

Mark Taylor, Florida Operations Manager, COPS Monitoring

Mark Taylor
Operations Manager

Francois Etienne, Arizona Operations Manager, COPS Monitoring

Francois Etienne
Operations Manager

Dan Eller
Operations Manager

Juergen Henry
Operations Manager

Zois Gasis
Operations Manager

Dealer Support & Data Entry

Angie Teasley
Data Entry Manager
NJ Branch

Heather Ferrara
Dealer Support Manager

Lauren LeBrun
Administrative Support Manager
MD Branch

Diane Strockbine, Dealer Support Representative, COPS Monitoring

Diane Strockbine
Dealer Support Representative

Tanezia McAdams, Dealer Support Representative, COPS Monitoring

Tanezia McAdams
Dealer Support Representative

DeAnna Graf, Dealer Support Representative, COPS Monitoring

DeAnna Graf
Dealer Support Representative

Gina Schofield, COPS Monitoring Dealer Support Representative

Gina Schofield
Dealer Support Representative

Cherene Hannold
Dealer Support Representative

Amanda Morrell
Dealer Support &
Special Projects

Amanda Jacobs, National Support, COPS Monitoring

Amanda Jacobs
National Support

IT, Project Management, & Technical Services

Kat Tallman
VP of Software Development

Philip Gregory
Director of Web-Based APIs
& Proprietary Software

Joe Parisi
Director of Project Management

Darren Frick, Sr. Technical Services, COPS Monitoring

Darren Frick
Sr. Technical Services

Jay Hall
Technical Services

…plus 100’s of dispatchers and other dedicated support staff!