About COPS Monitoring

COPS was founded in 1978 with the mission To be the industry leader by providing the highest quality alarm monitoring services through caring professionals supported by the leading edge of technology.

Today, as the result our clear vision, experienced leadership, and highly efficient team, COPS Monitoring is now the #1 provider of professional monitoring services in North America. Our network of 6 UL listed real-time load sharing monitoring stations is the largest in the industry and is trusted by 4,000+ dealers to protect more than 3.57+ Million accounts across the United States, Canada, and the Caribbean representing over $1.5 billion in dealers’ annual retail revenues.

COPS has the ability to add tremendous value to your company at extremely aggressive pricing.

We’re confident that COPS can live up to the expectations you would expect from a monitoring company that is…

Best In Class

100% of our business is wholesale, which means our ability to succeed is completely dependent upon our ability to be the best.  Unlike other companies that offer alarm monitoring to supplement their retail business, we’re not distracted by other sources of revenue or how to compete with our customers for business.  Instead, we are laser-focused and passionate about professionalism, consistency, and providing the highest levels of customer service.

Our dealer base represents a wide spectrum of specialties ranging in size from small local companies with just a few accounts to well-known national companies with well over 100K.

There are no account minimums or up-front costs. Our innovative funding programs give your company the capital it needs without placing restrictions on other sources of revenue or requiring you to sacrifice long-term equity by selling your contracts. We supplement our world-class monitoring with expert support and value-added services to provide all types of alarm-installation companies of all sizes…

The Support You Need at Every Stage of Your Growth

The tools we’ve developed such as MPower dealer smartphone, tablet, and computer-accessed account management software, Private-Label Customer Access, Direct Billing, and TeleMax Answering Services, and other leading dealer services were designed specifically for our diverse dealer base using their input to provide the tools required to help grow their business.  We also offer aggressive transfer incentives and unique funding opportunities for dealers that need capital for their business.

Our extremely reliable and robust API integration gives larger companies the ability to completely control their data flow and user experience from sign-up and onboarding to event signaling, ongoing account maintenance, and user apps.

For the betterment of our industry and to further our dealers interest, COPS is a member of several state and local associations, and our management has actively served on several industry boards and contributed to several industry standards.

Leading Technology & Redundancy

COPS is UL listed, FM approved, IQ certified, TMA Five Diamond certified, and has been named Monitoring Station of the Year.

Our award-winning network of 6 monitoring stations with locations in New Jersey, Florida, Arizona, Tennessee, Texas, and Maryland set new standards for professional monitoring redundancy, disaster preparedness/recovery, and failover.  Each of our 6 locations are UL listed, hot-redundant (staffed 24/7), and load-sharing (alarms are handled by the first available dispatcher from all of our monitoring stations), and work together to provide a level of redundancy that is unmatched in the industry, yet our regional monitoring station approach allows us to maintain our unique and closely guarded culture and tight-knit team atmosphere so we can continue to deliver the personable “hometown” service that is usually the hallmark of much smaller companies.

We are the only professional monitoring company with its own proprietary monitoring platform (Generations), which is used to provide a uniform monitoring solution across all 6 locations.  All other monitoring companies use the same “off the shelf” monitoring platforms as their competitors.  This makes COPS self-sufficient, extremely agile, and able to focus our efforts on outpacing our competitors and quickly changing technology.

Our People Make the Difference

Not only do we believe COPS has the most highly trained staff in the industry, to further support the interests of our dealers, leaders at COPS Monitoring have served on industry association committees and boards and have contributed to the creation of several industry standards. We are also active in many local, state, and national associations and we diligently search for ways to help our dealers grow.

In the end, it’s all about people.  Just like no website can adequately explain all the reasons why COPS Monitoring is better than other professional monitoring companies, no form of technology or artificial intelligence will ever replace the comfort, peace of mind, or personalized protection your customer needs at the very moment they need SOMEONE most.

We invite you to contact us so a representative can help you discover for yourself how COPS Monitoring stands out from the rest.