COPS Monitoring Bulletin Newsletter #40

Honeywell Fire Alarm Dealers... Rejoice! COPS is proud to announce that we’re among the first monitoring companies to integrate with Honeywell’s CLSS – an invaluable tool for Fire Alarm Dealers . CLSS is an innovative, all-in-one cloud platform that enables systems integrators and facilities managers to deliver an enhanced fire safety service, while maximizing the performance efficiencies offered by Honeywell’s trusted detection and alarm systems. By harnessing the power of data it delivers the connectivity and intelligence needed for secure, compliant and more efficient fire system management. CLSS is an END-TO-END set of tools to address the common pain points across an ESD’s business: Specify, Design & Quote; Installation, Commissioning & Reporting; Inspections & Reporting; Operate & Maintain; Diagnostics, Repair & Expansion. Available on your computer desktop or from the palm of your hand using Honeywell’s CLSS app. Want to learn more? You can watch Honeywell’s CLSS video and request more information at copsmonitoring.com/CLSS . Honeywell Connected Life Safety Services (CLSS) places connectivity at the heart of fire safety, providing real-time visibility to enhance timely, accurate decision-making. This integration with DMP gives your customer the ability to conduct routine system tests more easily than ever using DMP’s Virtual Keypad. But that’s not all, your customers also have the freedom to manage their emergency contact lists any time they need to – right from the app! Your customers can add, delete, and edit their emergency contacts and even change the order in which they’re called. Changes are automatically sent right from the Virtual Keypad app to COPS MPower through our API (Application Programming Interface). No more manual entry of contact updates! It’s not only a big time-saver, it also eliminates mistakes that can occur when re-entering information. With this DMP integration, everyone wins: Your Customers: Will appreciate the ability to manage their security whenever they need to – making their experience with your company even better! Your Technicians: Instead of having to call the monitoring center to request systems be placed on or off test, your technicians can save time by doing it themselves through DMP’s Dealer Admin™ or the Tech App™. Eliminating these phone calls means you’re saving money on all of these customer interactions! COPS: Through your customer and technician efficiencies, our dispatchers can more fully focus on delivering fast response times and the emergency service your customers rely on. Perhaps the best news is that DMP’s Virtual Keypad, Dealer Admin™, and the Tech App™ integrations are all available to you at no cost as a DMP Dealer Admin account holder. Setup is easy! To add the integration login to DMP’s Dealer Admin Monitoring Center page, select COPS Monitoring as your monitoring provider, and add the integration. Then, set up the receivers you use – add as many prefixes as needed to ensure each panel is linked properly to automation. To learn more about DMP’s Virtual Keypad integration, visit copsmonitoring.com/DMPvk Two New Integrations to Help Your Business Run More Efficiently Powerful Monitoring Center Integration for You and Your Customers ®