COPS Monitoring Bulletin Newsletter #35

In addition to providing reliable monitoring from our network of 6 central stations, it’s also important that we protect your company and subscriber data from something that’s more deliberate and malicious: cybercrime. Cybercrime is a growing and perpetual threat. Each year, we hear about more data breaches. Last year, the Equifax breach alone put sensitive data for 145 million Americans at risk. We make continual investments in leading technology to protect the integrity of our systems and your data. To ensure we adhere to the highest standards, we recently went a step further by hiring an outside firm to perform a Service Organization Control (SOC) 2 Type attestation engagement report. The audit is an extremely demanding process that tests a company’s systems security, availability, processing integrity, confidentiality, and privacy. We're proud to report that the independent firm issued COPS a SOC 2 certification which confirms that our controls and operating effectiveness all meet or exceed the highest standards. We believe there are few (if any) other central stations in the industry that go through such lengths to protect your data. Cornerstone Billing Solutions integrates with MPower to bring all the key elements of running your alarm and security business into a single software application hosted in a safe 24/7 cloud system. Cornerstone's suite of time-saving billing services greatly simplifies and automates many of the processes of managing your alarm billing subscribers while helping you to increase profitability in your business. Clockwork BILLING On-time PAYMENTS Life cycle SOFTWARE Hands-on SUPPORT • Save Money • Cross-Sell Services • Free Up Staff Time • Speed Up Collections • Focus On Account Growth • Expand Payment Options • Simplify Account Management • Make Service Calls More Efficient With Remote Access Cornerstone Billing Solution and its integration with can help your business: Ready to try a better way with people you can trust? Visit AlarmBills.com , or contact COPS Dealer Support. Say Good-Bye to Disconnect and Double Entry! Cornerstone Integrates with MPower! HOME SAFETY HUB Smart Home Safety Connects with 2GIG, from Nortek Security & Control, home security sensors: fire, CO and activity. Summons help even if your customers can’t press the button. We're happy to report two enhancements to 2-Way Voice: 1. Enhancements to MPower and Generations, our exclusive UL listed monitoring platform, will provide more detailed and consistent response messages in alarm history for both successful and unsuccessful 2-Way connection results. 2. We recently completed custom integration with Numera to support their cellular-capable 4200x Home Safety Hub that takes PERS to the next level. Optional Capabilities Cellular module with over-the-air (OTA) programming enables wireless connection. Variety of Wearables Automatic Fall Detection to summon help when your customers can’t. Personal Help Button to summon help on demand. Great Audio Features Two-way voice capability provides speakerphone capability with powerful speaker for home coverage. 2GIG Sensors Anywhere in the Home Completely wireless personal security solution (via land line or cellular module) and personal transmitter range up to 1000 ft. Total All-in-One Aging-in-Place Solution 2 Enhancements to 2-Way Voice Going the Extra Mile to Protect Your Data