Important information and helpful links regarding the upgrade of your monitoring from Security Partners to COPS
Security Partners Migration Information
MIGRATION ANNOUNCEMENTS
FRIDAY, SEPTEMBER 17, 2021
MSG1
THURSDAY, SEPTEMBER 16, 2021
WEDNESDAY, SEPTEMBER 15, 2021
Please remain patient with staff regarding phone calls for false alarms and placing accounts on test as they must perform tasks in two automation systems. We recommend that any non-critical alarm system testing be postponed until next week. Thank you for your patience as we move through this migration!
TUESDAY, SEPTEMBER 14, 2021
RESOURCES
Lydia is a naturally speaking Interactive Voice Response (IVR) employed by COPS Monitoring to notify your customers for low priority events. Rather than listing the features here, let Lydia tell about the service she can deliver you in her own words.
Click below to hear a sample:
WEBINAR: MPower Dealer Access Overview
Important Contact Information & MPower Reference Guide
ACH Form
Download, PRINT, Complete, then Fax or Email
BoldNet Neo Login
Available for a limited time
SUBSCRIBE TO COPS EMAILS
PRE-MIGRATION ANNOUNCEMENTS
September 8 Email
Migration Staging & Database Lock Begins Sept 8 at 8PM EDT
August 31 Email
Migration Date Announcement and Other Important Information
August 18th Mailed Letter
Includes Dealer Number + Temporary Passcode