COPS has been a leader in security monitoring for over 37 years. Since 1978, we built our foundation and our success on helping independent alarm dealers like you be more successful and to return your time by providing convenient and simple tools to run your business. Just as much of your business is centered on field operations such as selling, installing, and maintaining alarm equipment, our business is exclusively focused on you! We succeed only if you succeed and all of our products, services, and pricing are all designed to give you a competitive edge. We do not own any accounts and we'll never compete for your business. We encourage you to browse our site, read more about COPS, learn why not all alarm monitoring companies are created equal, and then contact us so we can tailor a monitoring package to suit your needs.
Alarm Transmission Formats
Because we've been monitoring alarms since 1978, we have supported, and continue to support perhaps all of the dial-up digital communication formats. If you can program it into your alarm panel today, we can support it.
POTS-Alternative (TCP/IP, Radio, Cellular) Solutions
We support several alternative solutions to POTS (dial up) communications for both primary and secondary alarm communications (radio, GSM, cellular, IP monitoring). Many of the alarm panel communication solutions are even UL-Approved for alarm monitoring. Click here to see a listing and description of the POTS-Alternative Technologies we support.
Expanded 2-Way Voice Alarm Monitoring Capabilities
COPS currently supports more than 40 2-way voice communication boards from many of the top manufacturers. With such expanded capabilities, we're confident we support a 2-way voice alarm monitoring solution to help you grow your business!
Tools that simplify your daily tasks
MPower is a powerful web-accessed alarm database and account management tool specifically designed to "MPower" you by providing tools that are timesaving, simple, and convenient. With MPower, you are instantly empowered with the ability to do nearly everything except monitor your own accounts (though you CAN watch your signals as they are received in real time at the central station with our exclusive scrolling list of alarms). Enter/edit accounts, place accounts on/off test, track false alarms, setup automatic notification of events are just a few of the things you can do with MPower. MPower also has extensive reporting capabilities and many of the reports can be downloaded in spreadsheet, PDF format, or sent via email to you or your customers. Our team will give you and your staff personalized training on every aspect of our system to show you how you'll be empowered by this invaluable tool. For your convenience while you're learning to be empowered, many of our screens and tools have training video tutorials that walk you through the processes step-by-step and many of the fields have rollover "tool tips" that also give you helpful information. Click here to watch the MPower promotional video. Click here to get the MPower product information sheet. Login to MPower by clicking the MPower button.
MPower Me (Mobile Edition)
Many of the tools that are available on MPower are available in MPower Me! Installation, service, and inspections have never been easier! Search accounts, view account history, place an account on test in 15 seconds, watch the signals you send in real time with our exclusive scrolling list of alarms, and more – all from the palm of your hand without making a single telephone call! When you're done, you can take your account off test in about 5 seconds. Click here to view a short presentation on MPower Me. You can login to MPower Me at m.copsmpower.com.
Like the tools on MPower, several of the reports have been developed as the result from input from alarm companies like yours. We call it green reporting because many of the reports can be displayed directly on your screen, downloaded in PDF or spreadsheet formats, and many of them can be sent via email to you or your customers, which completely eliminates the need to print. We can even send some event and signal notifications via text message. Not only are electronic reports good for the planet, they are also easier for you to manage. Also, because electronic reports are searchable, finding the information you need is a breeze!