(Click on the links beside the icons above to learn more about each alarm monitoring solution.)
Since 1978, COPS Monitoring continues to specialize in many types of alarm monitoring and delivers professional service with industry-leading response times. Because we own and operate 4 strategically located hometown central stations, if local conditions affect one of our locations, we continue to deliver fast and professional service by overstaffing our other load-sharing centers.
Monitoring your accounts requires precision delivered by professional dispatchers. That's why we don't hire just anyone to be a dispatcher. The person handling your customers' alarms must have the right professional demeanor, temperament, and overall personality that is right for the job. Then, they must be thoroughly trained. That's why our rigorous recruiting, hiring, training, advancement, and incentive tools were all designed over several years under the direct supervision of an industrial psychologist. The programs are continually refined to ensure that we only hire and maintain the very best people to serve you and your customers.
From a systems perspective, not all UL-listed central stations are created equal. In addition to our three mainframes running our monitoring software at our headquarters, we have two more off-site redundant mainframes giving your data, and your company, an added layer of protection that other central stations just don't have.
