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Dealer Services
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Monitoring fire alarm systems? Click here for an industry professional's call to action on false dispatches
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Maria Malice of COPS Monitoring Garners Three Awards at the ESA Leadership Conference
January, 2010
Maria Malice, vice president of special projects at COPS Monitoring and president of the Arizona Alarm Association, is on a winning streak, scoring a triple play at the ESA Leadership Conference, garnering awards for Newsletter of the Year, Chapter of the Year and Chapter President of the Year.
Held January 12-14 in Fort Worth, Texas, the awards dinner gave Malice three more reasons to celebrate. In 2009 she was voted Alarm Person of the Year by the Public Safety Committee of the Arizona Alarm Association (AzAA) for the second year in a row.
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MALICE NAMED ALARM PERSON OF THE YEAR 2 YEARS RUNNING!
October 19, 2009
Congratulations to Maria Malice, our vice president of special projects here at COPS. She was voted Alarm Person of the Year by the Public Safety Committee of the Arizona Alarm Association (AzAA) for the second year in a row!
According to the voting criteria, the person should present a professional image as well as offer positive contributions including ideas, time spent, dedication to the false alarm prevention program and implementation and completion of tasks in conjunction with the Public Safety Committee. Maria fits the criteria perfectly!
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COPS Monitoring Adds Joe Goodman as New Account Manager
October 19, 2009
COPS Monitoring has added industry veteran Joe Goodman as its new account manager for the Tennessee area.
Goodman comes to COPS with a solid reputation and over 25 years in the security industry as well as a significant amount of experience in wholesale monitoring. He joined Pittway (now Honeywell) in 1979 covering sales in the southeast and later worked as vice president of national accounts in the monitoring arena for another company....
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INCREASE YOUR RMR, REDUCE ATTRITION, DIFFERENTIATE YOUR SERVICE!
Xanboo Security Enhanced Now Available at ADI!
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DOING ALARM BUSINESS IN PENNSYLVANIA?
NEW HOME IMPROVEMENT CONSUMER PROTECTION ACT COULD IMPACT YOU!
Recently Pennsylvania enacted a new Act named the Home Improvement Consumer Protection Act (HICPA), which seems to require alarm dealers to register as “home improvement contractors.”...
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On February 2nd, COPS begins monitoring NAPCO’s Netlink NL Mods. This product creates benefits for dealers who are looking for reliable communications paths for subscribers that are moving away from traditional telephone lines to IP-based telephone solutions. Since it is truly “IP” and not “Voice over IP (VoIP)”, it is a more reliable communications method.
I. Product & Service Overview:
- NAPCO’s IP-based alarm reporting module is named the NETLINK NL MOD. It “front ends” digital dialer alarm panels to allow them to report in true IP format via the internet
- While the NL MOD interfaces best with the NAPCO Gemini series of panels (connects via Serial port), it can be used with the older NAPCO Magnum Alert panels and panels made by other manufacturers. Panels DO NOT need to send Contact ID, but signals sent via this IP device will output in Contact ID. Dealers should contact NAPCO for details.
- The NL MOD is tied into the existing alarm system panel (how depends on the panel type, again – contact NAPCO) outputs and collects alarm signals, then transmits in Contact ID via IP to COPS
- The modules can be programmed with primary and back up IP addresses
II. Receiver & Related Details
- There are two TCP/IP rack-mounted NAPCO NETLINK receivers hooked up to our automation system that meet the UL hot redundancy requirements.
- This is secure internet alarm reporting utilizing two different carriers for redundant reporting path purposes.
- The receiver IP address is static
NEED MORE INFO? CONTACT YOUR ACCOUNT MANAGER OR DEALER SUPPORT TODAY!
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Thinking of Selling Your Company?
COPS can help
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