Why you should choose COPS Monitoring

Since 1978, we built our foundation and our success on helping independent alarm dealers like you be more successful and to return your time by providing convenient and simplistic tools to help run your business. Just as much of your business is centered on field operations such as selling, installing, and maintaining alarm equipment, our business is exclusively focused on you and our products, services, and pricing are all designed to that end.

Today, COPS Monitoring is the one of the largest independently-owned wholesale alarm monitoring companies in the United States with four load-sharing central stations (5th cs opening Q1 2012), and we have been serving Dealers for over 34 years. This is important for four reasons:

First, as we grow, so does our ability to serve our Dealers. Our large Dealer and Customer base that spans North America, Canada, and the Caribbean requires us to develop, maintain, and improve upon robust and industry-leading services, monitoring capabilities, and Dealer tools that satisfy a wide array of Dealer needs and preferences. We have the unique ability to provide large company benefits while maintaining our "hometown" level of personal service.

Second, our four load-sharing centers give us the unparalleled ability to provide fast, efficient, and professional monitoring, even under the worst conditions. Having multiple centers not only gives our Dealers backup in the event of unlikely equipment failures, it also means that we can staff any one of our central stations in the event that local conditions prevent our dispatchers from getting to work.  In fact, we have proven time and time again that when local conditions affect one of our locations (such as blizzards, hurricanes, floods, etc), we have consistently outperformed our average response time by over-staffing our other locations.  It's like paying for one monitoring company and getting four!   Furthermore, in addition to our three redundant mainframes that monitor your accounts in our New Jersey headquarters, we also have two more redundant mainframes in one of the world's largest and most reliable data centers (the SuperNAP) in Las Vegas.  This is a level of reliability that other monitoring companies just don't have.

Third, we don't hire just anyone to be a dispatcher.  The person handling your customers' alarms must have the right professional demeanor, temperament, and overall personality that is right for the job.  Then, they must be thoroughly trained.  That's why our rigorous recruiting, hiring, training, advancement, and incentive tools were all designed over several years under the direct supervision of an industrial psychologist.  The programs are continually refined to ensure that we only hire and maintain the very best people to serve you and your customers.

Finally, when we say "serving Dealers for nearly 34 years", it means that's all we do, regardless of your specialty.  Our specialty is monitoring and we do not own accounts, nor do we compete with our Dealers' business like other wholesale alarm monitoring companies do. 100% of our success is dependent on our Dealers' success. This is a dynamic that compels us to provide the best products and services to help our Dealers prosper.

We're excited that you're visiting our site.  We encourage you to take a look around and then contact us so we can get you in touch with one of our Account Executives.  When you do, we're confident that you'll see why COPS Monitoring is...

Your Foundation for Growth: Yesterday. Today. Tomorrow.

State License Numbers
CA: ACO6132 • DE: 05-85 • FL: EF20000481 • IL: 127-001299 • MD: 107-840
TN: 00000632 • TX Burg: B11561 • TX Fire: ACR-2215 • VA: 11-1941