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Medical Alert (PERS) and Other 2-Way Voice Alarm Monitoring |
VoiceCom is COPS' 2-Way Voice and PERS monitoring service. We've been monitoring 2-way voice systems for over 20 years and PERS (Personal Emergency Response Systems / Medical Alerts Alarms) since their introduction into the market. We understand that your 2-way business and your customers require special care and attention. That's why our 2-Way operators receive rigorous training to handle medical alert and other 2-way voice alarms. We encourage you to browse our site, read more about COPS, learn why not all monitoring companies are created equal, and then contact us so we can tailor a monitoring package to suit your needs.
PERS and 2-way Voice Capabilities
LifeSentry
The world's smallest
2-way voice speakerphone medical alarm pendant communicator. Emergencies can happen anywhere in your customer's home, yard, or driveway. LifeSentry provides the ability to communicate with the central station directly through the speakerphone pendant. The medical alert pendant is water-resistant - so your customers can even take it in the shower. For more information about LifeSentry - Click Here.
MediPendant
MediPendant is a medical alarm / medical alert system that gives users access to help at the press of a button, 24 hours a day, 365 days a year. It is the first monitored medical alarm / alert system on the market today that allows the user to speak and listen to the operator directly through the pendant! For more information about MediPendant - Click here.
Expanded 2-Way Voice Alarm Monitoring Capabilities
COPS currently supports more than 40 2-way voice communication boards from many of the top manufacturers. With such expanded capabilities, we're confident we support a 2-way voice alarm monitoring solution to help you grow your business!
Tools to help manage your PERS and other Two-Way Accounts
COP-A-Link
COP-A-Link is a powerful and intuitive online account management and testing tool designed to return your time through convenience and simplicity. Dealers can enter, edit, and maintain accounts, view history, place accounts on test, check test signals, take accounts off test, and perform many, many more account functions. COPS' unique scrolling list of alarms feature gives you the ability to watch your signals as they are received at the central station. COP-A-Link also has extensive reporting capabilities and many of the reports can be downloaded in spreadsheet, PDF format, or sent via email to you or your customers. Our team will give you and your staff personalized training on every aspect of our system to show you how COP-A-Link can be an invaluable tool. For your convenience and to help you as you start to use COP-A-Link, many of our screens and tools have training video tutorials that walk you through the processes step-by-step and many of the fields have rollover "tool tips" that also give you helpful information. Click here to get the product information sheet on COP-A-Link.
COP-A-Link Mobile
Many of the tools that are available on COP-A-Link are available in COP-A-Link Mobile! Search accounts, view account history, place accounts on test, view test history, and take your accounts off test all from the palm of your hand, without making a single telephone call! Click here to view a short presentation on COP-A-Link Mobile. COP-A-Link Mobile is located at m.copalink.com.
GREEN Reporting
Like the tools on COP-A-Link, several of the reports have been developed as the result from input from dealers like you. We call it green reporting because many of the reports can be displayed directly on your screen, downloaded in PDF or spreadsheet formats, and many of them can be sent via email to you or your customers, which completely eliminates the need to print. We can even send some event and signal notifications via text message. Not only are electronic reports good for the planet, they are also easier for you to manage. Also, because electronic reports are searchable, finding the information you need is a breeze!